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How the free trial works

Everything about Arcads' 3-day free trial — what's included, how the 72-hour clock works, how to cancel, and what happens if you don't.

Written by Nilo

Arcads' free trial gives you 3 days to generate real ads and experience the full platform before anything is charged.

What's included

  • 1,000 generation credits

  • All features unlocked — Studio, Workflows, Agent

  • No charge during the 72-hour trial period

Why a credit card is required

A card is required at sign-up so the platform can run without interruption if you decide to stay. No payment is taken during the trial — your card is saved securely using a card hold, not a charge. If you cancel before the 72 hours are up, nothing is billed.

How long the trial lasts

Your trial lasts exactly 72 hours from the moment you complete sign-up — not calendar days.

How to cancel before you're charged

You can cancel at any time during the trial:

  1. Go to app.arcads.ai/dashboard/settings/billing (or tap your workspace name in the top-left corner → Subscription & Billing)

  2. Scroll to the bottom and click Cancel subscription

  3. Confirm the cancellation

Cancelling during the trial cuts your access immediately. You won't be charged as long as you cancel before the 72 hours are up.

What happens if you don't cancel

If the 72 hours pass without you cancelling, your saved card is charged automatically for the Starter plan.
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What if my trial credits run out before the 72 hours are up?

If you use all 1,000 credits before the trial ends, a plan selection screen appears. You can choose Starter, Creator, or Pro — your saved card is charged at the plan you select.
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Frequently asked questions

Is my card charged when I sign up for the trial?

No. Your card is saved at sign-up but not charged. A card hold verifies the card is valid — but no funds are taken. The first charge only happens at conversion: either when your credits run out and you choose a plan, or automatically when the 72-hour trial ends, unless you cancel before the trial period.

What happens to my content if I cancel?

Your account, projects, and custom actors are all preserved. If you return and reactivate later, everything is still there, as long as you use the same email login.

I was charged after my trial ended — can I get a refund?

If you didn't cancel before the trial ended, your card was automatically charged for the Starter plan. See our Refund Policy for eligibility — specifically the 'I was charged when my free trial ended' section.

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